How To Use ChillWell 2.0 Portable Air Cooler | Tips, Tricks, and Easy Troubleshooting!

Jun 06, 2023

Want to supercharge the cooling power of your ChillWell 2.0? Maybe you're looking for a quick solution to a seemingly straightforward cooling issue. No need to fret!

We’re here to walk you through some quick and easy steps to maximize the cooling performance of your ChillWell portable air cooler. From unlocking its full potential to simple troubleshooting, you'll be back to enjoying that icy cool breeze in no time. 

So, let’s dive in and get started!

How Does ChillWell 2.0 Work?

ChillWell 2.0 is not your ordinary portable air cooler! It's a game-changing device that combines fast cooling, humidifying, and air purifying-like qualities for instant relief from the scorching summer heat.

It’s just like a portable air conditioner, except it uses brand new HydroChill Technology to efficiently cool down any small space in minutes! Operating on just a teaspoon of energy, it takes in hot air and turns it into an ice-cool breeze while simultaneously saturating it with moisture. This creates a cool and refreshing environment that’s totally free from heat and stuffiness.

How To Set Up ChillWell Portable AC

If you haven’t already set up your ChillWell 2.0, don’t worry! It’s a breeze.

ChillWell 2.0 is ready to go straight from the box. To set it up, simply fill the water tank with cool, clean water and plug it in. No other steps needed! ChillWell will instantly begin to cool down and humidify your space.

NOTE: If you want to use it wirelessly, you’ll have to charge it up using the included USB cable. A full charge takes about 5 hours. After that, you can take your new portable air cooler anywhere you like for quick, on the go cooling!

If you want to boost the cooling power of your ChillWell room chiller, or just you’re noticing the breeze coming out isn’t ice-cold, try these quick and easy tips:

Before using your ChillWell 2.0, try pre-soaking the filter with cold water. This will help to super-chill the outgoing air, cooling down your space faster and more effectively!

Freeze the Filter 

For an extra boost of cooling power, soak the filter with clean water and place it in the freezer. 

Once frozen, insert the filter into ChillWell 2.0 and let the icy temperatures take you to an entirely new level of comfort!

Shut Your Doors and Windows

Just by sealing off your space, you can keep the ice-cool breeze locked inside and circulating throughout the room. 

This will help to cool down every inch of your small space, ensuring you’re cool and refreshed from head to toe!

Check Humidity Levels

When humidity levels are high, your ChillWell 2.0’s cooling power will drop. That’s because it relies on its unique cooling and humidifying properties to refresh the air. Try opening some windows or use a fan to whisk away any excess moisture in the air.

Cleaning Your ChillWell 2.0 - Easy Maintenance Tips

To keep your ChillWell 2.0 running smoothly and delivering that icy cool breeze, make cleaning it a top priority.

Irregular maintenance is a BIG reason why some users aren’t able to feel the true cooling power of their ChillWell.

But don’t sweat it, it’s quick and easy!

Clean The Filter Cartridge Once A Week 

ChillWell 2.0’s replaceable filter cartridge is what gives it that extra cooling kick, so it’s essential that you keep it clean. Once a week, remove the filter from ChillWell 2.0 and wipe it down using warm, soapy water. Rinse until clean and allow it to air dry.

Clean the Water Tank 

You can do this anytime you notice a change in your ChillWell’s cooling performance. If you spot any dirt or residue inside the water tank, use a small, bendable brush to give it a thorough clean. Rinse with warm water and fill it back up to keep your room cooler running smoothly!

Remove Any Condensation 

It's perfectly normal for some condensation to form on the front grill of ChillWell 2.0. Simply wipe it away with a soft cloth or paper towel and continue your cooling experience!

Replacing The Cooling Cartridge

The cooling cartridge is the only thing that needs to be replaced to keep your ChillWell 2.0 delivering that crisp, cool air. We recommend replacing the cooling cartridge every 1-3 months, depending on how much you use your air cooler and how often you clean it. Don’t worry, replacing it is a breeze!

Follow these easy steps:

1. Open the Filter Drawer by pulling the drawer tab. 

2. Take out the old filter and dispose of it properly.

3. Pre-soak the new filter with cold water or freeze it for extra cooling power.

4. Install the new filter and tightly close the drawer, ensuring it’s secure.

5. Get back to enjoying ice-cool comfort!

We hope we’ve given you all the answers and tips needed to unlock the full cooling magic of your ChillWell 2.0! Remember, a little maintenance and troubleshooting can go a long way to keep your portable ac unit running smoothly and keeping that ice-cool breeze flowing all day.

If you have any more questions or find yourself in need of troubleshooting assistance, simply contact us via email or phone. The ChillWell team is always ready to lend a helping hand!